PRIVACY POLICY

CARTMARTIFY UAE PRIVACY PRINCIPLES

CartMartify UAE takes privacy seriously. The following principles guide our approach to respecting and protecting your personal information:

  • We value the trust you place in us when you share your personal information. We always use your data in a fair, lawful, and responsible manner.

  • We are transparent about how we collect, use, share, and protect your personal information and who to contact if you have concerns.

  • We take all reasonable steps to safeguard your information from misuse, loss, or unauthorized access.

  • We comply with all applicable data protection laws and regulations and cooperate with data protection authorities. Where specific laws do not apply, we act in accordance with internationally accepted data protection principles.

CARTMARTIFY UAE PRIVACY NOTICE

This Privacy Notice explains what personal information CartMartify UAE collects, how it is used, disclosed, and protected.

What does this Privacy Notice apply to?

This Privacy Notice applies to personal information collected by the CartMartify UAE Group in connection with the products and services we offer. This includes information collected:

  • Offline through customer support, promotions, competitions, or marketing campaigns

  • Online through our websites, applications, and branded pages on third-party platforms (“CartMartify UAE Sites”)

This Privacy Notice also applies to targeted CartMartify UAE content, including advertisements and promotional offers displayed on third-party websites or platforms based on your site usage information. These third-party platforms have their own privacy policies, and we encourage you to review them.

This Privacy Notice forms part of the terms and conditions of use of the CartMartify UAE Sites.

Your Consent

By using a CartMartify UAE Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Notice.

If you do not agree, please do not use the CartMartify UAE Sites or provide us with your personal information.

CartMartify UAE will only collect, use, or disclose personal information where it is lawful and fair. In most cases, we will request your explicit consent; however, in some situations, consent may be implied from your actions.

We may process your information without consent where legally permitted and where it does not override your rights and freedoms, in line with CartMartify UAE Privacy Principles.

Children

Most CartMartify UAE Sites are intended for adult users. Where a site is designed for a younger audience, parental or guardian consent will be obtained where required by law.

If we discover that personal information has been collected from a child without appropriate consent, we will delete that information promptly.

Certain content, promotions, or rewards may be restricted to users above a specific age, and we may conduct age-verification checks to enforce these restrictions.

What Information Do We Collect?

“Personal information” means data that can identify you directly or indirectly, including but not limited to:

Information You Provide Directly

  • Name

  • Address

  • Email address

  • Username

  • Telephone number

  • Payment details

  • Age or date of birth

  • Gender

  • User-generated content or communications

  • Any other information you voluntarily provide

Information Collected Automatically

When you use CartMartify UAE Sites, we may collect:

  • Browser type and device information

  • IP address

  • Pages viewed and links clicked

  • Referring websites

  • Information shared through third-party platforms (e.g., social media interactions)

Information from Other Sources

We may collect information from lawful third-party sources such as:

  • Public databases

  • Marketing partners

  • Data aggregators

  • Publicly available online content (where legally permitted)

Online Advertising

We may share site usage data with trusted advertising partners to display relevant ads. These partners may use cookies or similar technologies to personalize advertising.

You may opt out of targeted advertising through industry-recognized tools; however, you may still receive non-personalized CartMartify UAE advertisements.

How Do We Use Your Personal Information?

We may use your information to:

  • Provide and deliver products or services

  • Process orders and payments

  • Improve website functionality and user experience

  • Analyze site usage and marketing performance

  • Personalize content and product recommendations

  • Communicate promotions, offers, or updates (with consent)

  • Respond to inquiries and customer support requests

  • Administer contests, promotions, or surveys

You may opt out of marketing communications at any time.

Mobile Message Services

If you subscribe to CartMartify UAE SMS or messaging services, you consent to receive messages at the number provided. Standard carrier charges may apply.

You may opt out at any time by following the instructions provided in the messages. CartMartify UAE is not responsible for wireless carrier privacy practices.

Who Do We Share Your Information With?

We may share personal information with:

  • CartMartify UAE Group companies

  • Delivery and logistics partners

  • Payment processors

  • Marketing and advertising partners

  • IT, analytics, and data processing service providers

  • Legal or regulatory authorities where required by law

We do not sell personal information, except in the event of a business sale, merger, or restructuring.

International Data Transfers

Your personal information may be processed or stored outside your country of residence. By using CartMartify UAE Sites, you consent to such transfers in accordance with applicable laws. We ensure appropriate safeguards are in place.

Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data. Access is limited to authorized personnel on a need-to-know basis.

Your Privacy Rights & Contact Information

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Report misuse of your information

To exercise your rights, please contact us via the Contact Us page on the CartMartify UAE website.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our website, and material updates will be communicated where required.

Additional Privacy Notices

Some promotions or campaigns may have additional privacy terms. Please review them before participating.